Privacy Policy
Welcome to CPR Certification (the “Website”). We value your privacy and want you to understand how we handle your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our Website and related services.
SMS/Text Message Communications
By providing your phone number and opting into SMS communications, you consent to receive text messages (such as account verification, updates, or other service-related notifications) from CPR Certification. Message frequency may vary based on your interaction with our services. You can expect at least 1 text message after purchase to confirm your order. 1 to 2 reminders to come to class. 1 to 2 follow up texts and 1 to 2 texts to inform you when your certification expires. for help you may email us at cprcustomercare@gmail.com
While CPR Certification does not charge a fee for these messages, message and data rates may apply according to the terms of your mobile service provider. If you have questions about your text or data plan, please contact your wireless carrier.
You may opt out of receiving SMS communications at any time. To stop receiving text messages, simply follow the opt-out instructions provided in the SMS (for example, replying “STOP”) or contact us at cprcustomercare@gmail.com. After opting out, you may still receive messages related to transactions, security notices, or other legally required communications.
1. Information We Collect
- Personal Information: We may collect personal data such as your name, email address, phone number, or payment information when you register for classes, make a purchase, fill out forms, or contact us.
- Usage Data: We automatically collect technical data, such as your IP address, browser type, operating system, and pages visited. This helps us improve the Website’s functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to remember your preferences, analyze site traffic, and enhance user experience.
2. How We Use Your Information
We use your personal information for:
- Providing Services: To register you for classes, process payments, and deliver customer support.
- Communication: To respond to inquiries, send you confirmations or updates about your classes, and provide important notices.
- Marketing: To send promotional materials, newsletters, or special offers. You can opt out of marketing emails at any time.
- Website Improvements: To monitor and analyze usage trends, personalize content, and enhance our Website’s design and functionality.
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information. However, we may share it in the following cases:
- Service Providers: We may share data with trusted third-party providers who assist us with website hosting, payment processing, email communications, or analytics.
- Legal Compliance: We may disclose information to law enforcement or other agencies if required to comply with legal obligations or protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy (e.g., to provide services, comply with legal obligations, or enforce agreements).
5. Security Measures
We implement reasonable security measures (such as encryption, secure servers, and access controls) to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our Website may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, privacy policies, or practices of these sites. We encourage you to review the privacy policies of any third-party site you visit.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal data, please contact us, and we will promptly remove that information.
8. Your Rights and Choices
- Opt-Out of Communications: You can opt out of receiving promotional emails by following the unsubscribe link in any email or by contacting us directly.
- Access or Update Your Information: If you would like to review, update, or delete your personal information, please contact us using the information below.
- Cookies: Most web browsers allow you to control cookies through the browser settings. Disabling cookies may limit certain features of our Website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy. We encourage you to review the policy periodically for the latest information.
10. Contact Us
If you have any questions about this Privacy Policy, your personal information, or our data practices, please contact us at: